Choose Incident Management!
Why to choose Incident Management?
LIREX provides you with an incident handling process grouped by type of service. Requests are primarily related to dropping a service or part of it, device failure, unavailability of service, and more. Requests are submitted by phone, e-mail or via a user portal. Lirex’s responsible teams and engineers serve them, and each request is reflected in a Lirex web-based service system.
Each incident is tied to SLA (Service Level Agreement) for the service.
Protect your business from all risks and threats! Follow your priorities!