Choose Incident Management!
Why to choose Incident Management?
We provide you with an incident handling process grouped by type of service. Requests are primarily related to dropping a service or part of it, device failure, unavailability of service, and more. Requests are submitted by phone, e-mail or via a user portal. They are served by LIREX's responsible teams and engineers, each request being reflected in a LIREX web-based service system.
Each incident is tied to SLA (Service Level Agreement) for the service.
Protect your business from all risks and threats! Follow your priorities!