Incident management

Choose Incident Management!

Why to choose Incident Management?

We provide you with an incident handling process grouped by type of service. Requests are primarily related to dropping a service or part of it, device failure, unavailability of service, and more. Requests are submitted by phone, e-mail or via a user portal. They are served by LIREX's responsible teams and engineers, each request being reflected in a LIREX web-based service system.

Each incident is tied to SLA (Service Level Agreement) for the service.

Protect your business from all risks and threats! Follow your priorities!

FOLLOW YOUR PRIORITIES WITH LIREX
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