Incident management

Choose Incident Management!

Why to choose Incident Management?

Lirex provides you with an incident handling process grouped by type of service. Requests are primarily related to dropping a service or part of it, device failure, unavailability of service, and more. Requests are submitted by phone, e-mail or via a user portal. Lirex’s responsible teams and engineers serve them, and each request is reflected in a Lirex web-based service system.

Each incident is tied to SLA (Service Level Agreement) for the service.

Protect your business from all risks and threats! Follow your priorities!

 

FOLLOW YOUR PRIORITIES WITH LIREX
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